Enjoy Free Shipping On All Orders
We aim to despatch all orders within 48 hours (2 business days) of your order being received by us. Australian orders are sent via Australia Post.
In most cases, your order should arrive between 5 and 7 days after placing your order, when shipped to an Australian address. Delivery to locations outside Australia may take up to 4-21 days or more to be delivered.
The time frames above are estimates only, and Lake Cycling Australia & New Zealand makes no guarantees nor accepts any liability for deliveries that occur outside these estimates.
Enjoy Hassle-Free Returns
We are happy to refund, exchange or provide store credit for the amount paid on full priced (non-sale, non-custom) items returned within 30 days of your original order date, excluding shipping costs and any taxes/duties.
These items must be returned ‘as-new’ in a saleable condition and be complete with all original tags and in original packaging.
For full priced items returned outside 30 days and sale items (excluding items marked as 'final sale'), we will issue a store credit (for the amount paid excluding shipping/taxes/duties). These items are no longer eligible for refund.
1. To initiate a return, submit a request by emailing support@lakecycling.com.au with your order number within 14 days of purchase.
2. Complete the returns from posted to you with your shoes.
3. Post your shoes back to us using your chosen courier and relax!