Enjoy Free Shipping On All Shoe Orders*
We aim to despatch all orders within 48 hours (2 business days) of your order being received by us. Australian orders are sent via Australia Post.
Free shipping on orders over $99*.
In most cases, your order should arrive between 5 and 7 days after placing your order, when shipped to an Australian address. Delivery to locations outside Australia may take up to 4-21 days or more to be delivered.
The time frames above are estimates only, and Lake Cycling Australia & New Zealand makes no guarantees nor accepts any liability for deliveries that occur outside these estimates.
*Please note, custom shoe orders are exclusive of shipping.
Enjoy Hassle-Free Returns
We hope you are happy with your purchase, but we understand if you need to make a return or exchange. We accept returns on new, unworn, unused items (non-sale, non-custom) in their original condition (including original Lake shoe box and its contents) within 30 days of the ship date. Any product that has been ridden in, worn outside, had pedal cleats mounted, or has been heat molded, will not be eligible for return, refund or exchange.
1. To initiate a return, submit a request by emailing support@lakecycling.com.au with your order number within 30 days of purchase.
2. Post your shoes back to us using your chosen courier and relax!